"Apple Time" Update

It has been almost two months since I "went Mac," and it is time for an update.

First, let me say that the Mac has won me over. As I stated in March, I am not going back. This MacBook Pro is truly the best laptop I have ever used, and it does things very well.

The goal was to be able to do all my work on this Mac without resorting to Windows, and I can say that for the most part, that goal has been reached.

Of all the applications I use, the ones that matter are:

• Microsoft Office
• MindJet MindManager
• The BlackBerry
• Keypass
• Sony Digital Recorder software
• Various utilities, such as Telnet and FTP
• Text Editing/Programming software
• Web Browsing

Of the above, the only one that does not support the Mac is the Sony digital recorder software. I was going to add the BlackBerry, but there is an application called "PocketMac" that RIM distributes free -- I have not tried it, but I will.

MS Office 2008 is good -- I installed it about two weeks ago, and it is different from MS Office 2007 for the PC, but compatible. It is certainly workable, and so far, I have had no serious issues. It is important to note that the Microsoft Mac development team is a whole 'nother bunch of people than the Office 2007 team -- but, hey, that is standard issue for Microsoft. I have not had the chance to really work Office 2008, but so far, it works fairly well.

MindJet MindManager's Mac version is not as feature-rich as the Windows version, which is unfortunate, because I really use this software more than any other. The files are all compatible, though, and it works very well -- it just lacks some features that I like.

Keypass is an application that I use to hold my passwords, and I was afraid when starting this experiment that I would have to forgo it -- but, there is KeypassX, which is a Mac version, and it works great! Keypass, by the way, is a requirement. It is the best way I have found to keep track of the myriad passwords that I have, and it is very secure. Security people say you should never write down passwords, and should have hard-to-guess passwords. Well, hard-to-guess passwords are also hard-to-remember passwords. So, people use their pet's or kid's name (hey, I did this too when I started out!). Also, many people use the same password for their work computer, their email apps, their banking apps, and their other web logons. Someone can guess it once, and get into all of it! Keypass makes it easy to manage all of this. I store all my confidential info in Keypass, including SSNs and other information, because it is so secure. Do it!

The utility and text programs are different in a Mac, but are excellent and professional. It is important to note that all the development pros I have seen lately are using Macs, including the guys at Google who released their Google App Engine a few weeks ago.

The goal of this experiment is to see if the Mac is a viable alternative for a PC in a business environment. So far, I have to say that it is not "seamless." There are issues surrounding Mac use in a Windows world. To a Windows-centric IT shop that does not want to work with it, the Mac will not work. This is mainly because hooking up a Mac to a Windows domain, using Windows (Active Directory, really) shares and printers, and authentication, is not the same with a Mac as it is with a PC, and the Mac does have limitations here. So, an IT shop has to look broader: Are there benefits to going Mac that outweigh the limitation of using a Mac with Active Directory? Smaller shops have an easier time, since the impact of architecture changes/accommodations are limited to a few people and locations, and the impact can be made less painful. Larger companies, with ossified IT groups with ossified "change control" protocols and five-year IT roadmaps will just plain not really accommodate a Mac, unless the shop adds it into their plan, which means politics.

On this last note, as I have been studying the Mac and getting it to work in my group, I have seen a lot of IT-avoidance strategies to getting the Mac to work -- some have been used by my own users over the years. Some of these strategies are "unapproved" but basically harmless, and others are "unapproved" and can cause security and other problems. OS X has lessened the second scenario considerably, but the scenarios still exist. So, what happens in a non-Mac environment is what happens to any IT environment where a determined user community loses patience and goes for it: work-arounds and self-support. This has resulted in some rather artistic people, who lean toward the Mac, grinning and bearing the technical aspects of getting these things to work outside the Mac world. The fact that they are succeeding shows the versatility of the Mac (this is not a slight -- I sure would not expect a Windows Active Directory-jockey to design web sites or put together ad layouts).

With that in mind, I do want to point out some of the issues I have uncovered in my travels:

1. The integration to Active Directory was really cool until the security patch came out in March that took out printing to a Windows-based network. This is still an issue. The work-arounds are to either put your windows user name and password on the printer command line (really, really technical, and much deeper into the bowels of this thing than I thought I would ever have to go -- has to do with CUPS) which A. did not work for me, and B. is a security issue, or print directly to a network-attached printer to its IP address. What is its IP address? Exactly. More technical issues and sleuthing required. Sure, doable. But not as cool (or efficient) as choosing a printer from the available list and just printing.

2. Windows Active Directory and OS X's Directory Utility (DU) work well together, but their error checking and correction are not what I would like it to be. Therefore, it is possible to add a Mac to an Active Directory domain with the same name as another computer. This can cause really, really serious problems. I blame Microsoft (since it is its software that is failing, not the Mac), but it is still a problem. This little problem killed our network and brought down our Exchange server.

3. Office 2008's Entourage is pretty cool, but I noticed some definite differences with Outlook (actually, a lot of differences, but most seem to be benign). The main one is that Entourage does not seem to support distribution lists from Outlook in my personal contacts list. You can create a "group" in Entourage, but it does so in your local contact list, not the contacts in your Exchange contact folder. (Disclaimer -- I have not tried hard, but I shouldn't have to!). Again, I blame Microsoft. Entourage is theirs.

4. I was unable to easily open a Word document on a Windows "share" from within Word.

What does all this mean? That the Mac/Windows interface is a pain, and therefore, a problem.

There are three official actions I can take about this:

A. Tear out Windows and Active Directory, or at least build a parallel directory environment using Mac Server,
B. Be aware of the issues and have Mac users (including me) live with them until they eventually go away, or
C. Ban Macs as too much of a problem (while keeping mine, of course!).

Option C is too draconian and actually impossible in my environment. Option A may be the best long-term option, since Microsoft seems determined to fall on their sword with Vista and other super-kludgy software. In this scenario, we reduce Windows and Active Directory as much as possible, root out as much MS software as possible (Exchange? Gone! Office 2007? Gone!), and make the Windows PC's work with LDAP running on Apple servers (can we do this? I don't know. Theoretically, sure. Comments from those that have done it are welcome!).

Option B is the way are are going now, with an active eye on the incremental improvements as OS X gets better and better. Alas, we are not where I wanted to be: Root out PCs and add Macs and be in Nirvana. But, perhaps soon.

Oh, before I close, I did manage to lock up this baby a few times:

1. When I pulled the monitor cable from the laptop before shutting down. Perhaps it is best to do this when the machine is not on. Don't know.
2. When I had lots of apps opened all at once, including Windows on VMWare fusion. Something tweaked.
3. One other time that just seemed out of the blue. Might have been a problem with Firefox -- don't know.

So, they are not crash-proof. But it came back really well each time. Also, I have been just closing the lid and opening the lid, and it just sleeps and awakens like a little baby (only, without the crying part).

Finally, I put in place a local USB drive (a Passport from Western Digital) and set up (as if there is anything to really set up) "Time Machine." Really cool. For those of you old enough to have seen "Star Wars" when it first came out, remember when the Millennium Falcon went into Hyperspace? Well, like that: What a rush! And for backup software! Not only that, but it really works well, and saved me from some serious problems, and I don't have to think about it. The only problem is that I can't have a network drive be the backup drive. I don't know why they don't allow that.

So, bottom line, Vista is failing and people are buying Macs and getting serious about it. I am using one and will not go back. Macs are not quite ready for prime time in the pure Windows business environment, but are usable and worth the effort, and the tsunami is out there and mark my words, by this time next year, the wave will hit and Macs will rule.

I'm Not Going Back

So, it's been not quite two weeks since I received my new MacBook Pro. What a machine!

Here's the deal. The Apple philosophy is different from the Windows philosophy.

"Philosophy" is a term I have been using since the '80s to describe the overall point of view a computer company takes in relation to how to use their product or system. The philosophy guides the user interface, what can and can't be done, what you can expect to do or not do, and the general attitude the system takes. For example, in the '80s, you had the CP/M philosophy of files and applications organized by "users" and the MS/DOS (from Unix) philosophy of hierarchical directories. The Mac had "folders" and the mouse and ease-of-use, MS/DOS had "directories" and the command line and "professional." The philosophies of Unix, MS/DOS, and to a large degree Windows assume a technical user community, or one that will just have to deal with the technical things going on. Apple has pretty much always had a target audience of people, and especially, artist or visual types, who don't need or want to know what goes on beneath the hood, so to speak. This was a detriment in the beginning, because the systems were not up to the task of being non-technical. You still had to look under the hood with earlier versions of the Mac. But, with OS X and especially the later versions, this goal of not needing a technical degree to run a computer that can still do some cool things has pretty much been realized. And, the goal of having a Mac do the things formerly firmly rooted in the Windows world seems to have been achieved as well.

The first thing that happens when a PC guy like me moves to the Apple is to try to do things on the Apple the way you do things on a PC. For example: using "control" keys for editing. Different on a Mac. The Mac has a different keyboard layout, and so the first thing is, get used to the new layout.

After that hurdle, the Mac philosophy really kicks in and messes with the Windows point of view. The Mac philosophy is "it just works." When moving from PC to Mac, this is the thing to keep in mind. It just works.

What does that mean? When you attach another monitor, it knows what it is and automatically adjusts. It just works. When printing to printers on an Active Directory network, you join the domain (need administrator help, here), and then all the freaking printers just show up, ready to print. It just works. When you are ready to go home, you close the screen and it suspends properly every single time. When you open the screen it comes back, every single time and it knows where it is and that it is not on the office network, home network, or that the screen is no longer attached, or that the internet is no longer available... it just works.

This is huge. I have a Toshiba Tecra that should be a dream machine that just refuses to come back from suspend or hibernation mode. "Resume failure" is the name of the tune. I have an HP that is testy when I resume in a new place under new circumstances. If it comes back, which sometimes doesn't happen. I feel like I am playing Russian Roulette when I turn my Windows laptop off. This is not true of the Mac. It just works.

I do have a need for Windows, because I have a Sony recorder and a BlackBerry. They need Windows to run their software. So, I have VMWare Fusion for the Mac. Oh man. I copied a Windows XP Virtual Machine (VM) from my Windows desktop to the Mac, and started it up under Fusion. It comes right up and runs, and it works wonderfully! I can run the Windows VM
in full screen and it is indistinguishable from any other PC -- looks the same. I run it one of the Mac's "spaces," which is basically how the Mac does virtual desktops. When I move to that "space", it is as if I am now running a PC. Wild.

It is not a walk in the park to learn the Mac, but Apple's guiding philosophy of "it just works," if you put yourself in that mindset, makes it become intuitive.

So, in a nutshell:

The hardware is second to none, looks beautiful, and works very well. As laptop, it is the best one I have ever used.

Mac's OS X follows the philosophy of "It just works." and it does. It has a number of really cool things that are cool because it makes you work better, which is the goal of having a computer in the first place.

So far, the main apps that I need in life run well under a Mac. Windows XP runs great in VMWare Fusion. My guess is that Bootcamp works well, too, but I am a VMWare guy and it is great to run it all at once.

Using the Mac for the time I have been using it makes me realize how much I need to think about system issues when running Windows. Things like: Viruses? Hard drive: which one? Where is that file, anyway? With the Mac, the apps get the attention. You don't think about where apps are, they are in the Applications folder.

I don't think I shut the Mac down fully since last week when I was installing and upgrading. When I did, it came back right now! not in five minutes.

I know that I will get very good with the navigation system on the Mac. I know that when I am (realistically, a few weeks - true of any system change like this), I will fly with this thing.

The goal is to have the Mac do everything that I can do with Windows. I am not sure that is true, yet, although I am leaning in that direction. I do know, that even if I have to do half my work in Windows, I am doing it on this MacBook Pro, and not on a Windows laptop. I am done with Windows laptops.

Apple MacBook Pro Arrives

Well, the trial has begun. I received the new MacBook Pro today, and boy, is it a beauty. If there is one thing Apple knows, it's the concept of "Whole Product." If you ever bought an Apple product, you know what I mean. The packaging was beautiful! Even the foam surrounding the notebook was cut into a work of art. I knew this was not just another box. The computer itself is clean - no stickers advertising what you just bought. No junk "ad-ware" inside the box ("Office 2007 trial edition! Quicken Trial edition!" junk, junk, junk!). No sample music or pictures. Clean, clean, clean. After years of special ordering laptops for business stripped of consumer-grade crap, it was a joy to just have the computer turn on and not assault me with advertising.

The laptop is beautiful. It is like driving a Packard or Cord instead of a Plymouth.

I have to say, I'm impressed with OS X, especially the "Leopard" edition. Knowing I was entering unknown territory, I just ran the tutorials and video - glad I did. There is a lot there!

Things that I really liked, in no particular order:

• The multi-touch trackpad is very cool. Like the iPhone. Cool and, more importantly, functional.

• The glowing keyboard when it gets dark.

• The ambient light-sensitive screen.

• "Spaces," which allows you to have multiple "screens" to help de-clutter your screen. This is a concept that has been around since at least the '80s, but they did it very well.

• "Dashboard" and widgets -- little applets like Google Desktop that you can call up as needed --things like weather, calendar, calculator, etc.

• Time machine for backing up the thing (although, I would rather it allowed backups to a networked server instead of forcing it to an attached storage device. Perhaps there's a way around that...)

The key to this Mac thing working, though, is that the computer must fulfill the mission, which is to replace my Widows boxes completely. That is the goal. I have three questions:

1. Can I get my work done on it without continually resorting to Windows?
2. Is it usable in its own right?
3. Is it better than working with Windows? In other words, even if it can be used, should it be used? Is there a "value proposition? that makes finally dumping the pig of the Axis of Evil (the Microsoft/Intel deadly embrace of faster machines only to be consumed by the yawning maw of crappy systems software) a real option?

The machine itself is beautiful and well put together. Leopard looks to be a good OS. More to come!

Apple Time!

I am going to see if it is time to move to Apple -- I am getting a MacBook Pro, and will use it for my main computer. More and more things that are done with computers are moving away from the computer themselves, and are moving to web tools, like Google, Yahoo, and others. It is becoming less and less important what machine you are on, and more and more important that you are able to get access, somehow, to the web.

Yes, there are tools that must be run "locally". Microsoft Office and Mind Manager, for example, are two. But both of these run on a Mac.

Some of the tools I use, most notably the BlackBerry, require at least occasional connection to a PC, and the PC must be a PC, not a Mac. So, for that I will run a copy of Windows on the Mac.

But, I think it is time that the Apple can truly take the place of a PC. I will find out, and let you know.

My goals for this are:

1. Do all daily activities on the Mac, including MS Office and Mind Manager activities, and access to Microsoft Exchange. Activities like Google Apps should be a no-brainer, since they run via the web. I can do that from Linux, if I want (and have!).

2. Only resort to a PC (or, really, Windows) when I must (and I will document it). Or, kill whatever forces me to run on Windows. The BlackBerry is safe. All else is suspect!

I should get the machine Wednesday or Thursday. We shall see what comes of it! I'll keep you posted.